Responsible Gambling at Mr Bean Casino

At Mr Bean Casino, we are committed to providing a safe, fair, and enjoyable gaming environment for all our Australian players. We believe that gambling should always be a form of entertainment — never a way to make money or escape personal problems. This page outlines our responsible gambling policies, the tools available to help you stay in control, and where to find support if you need it.

Our Commitment to Responsible Gambling

Mr Bean Casino operates under a strict responsible gambling framework in compliance with Australian consumer protection standards and international best practices. We take our duty of care seriously and actively work to prevent problem gambling, protect vulnerable individuals, and promote healthy gaming habits across our platform.

Our responsible gambling program is reviewed and updated regularly. This page reflects our current policies as of June 2026.

Know the Signs of Problem Gambling

Problem gambling can affect anyone, regardless of age, background, or income. It is important to recognise the warning signs early. You may have a gambling problem if you:

• Spend more money or time gambling than you can afford
• Chase losses by continuing to gamble after losing
• Feel anxious, irritable, or restless when not gambling
• Neglect work, family, or personal responsibilities due to gambling
• Borrow money or sell possessions to fund gambling
• Lie to friends or family about your gambling habits
• Use gambling as a way to cope with stress, depression, or anxiety
• Feel unable to stop or reduce your gambling despite wanting to

If any of these signs apply to you or someone you know, we strongly encourage you to seek help immediately.

Responsible Gambling Tools

Mr Bean Casino provides a range of tools to help you manage your gambling activity. These tools are available directly through your account settings and can be activated at any time.

Deposit Limits

You can set daily, weekly, or monthly deposit limits to control how much money you add to your account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period before the change is applied.

Loss Limits

Loss limits allow you to cap the amount you can lose within a specified time period. This tool helps you stay within your budget and avoid chasing losses.

Session Time Limits

You can set a maximum session duration. Once your session time is reached, you will be automatically logged out of your account. You can also enable session time reminders to keep track of how long you have been playing.

Reality Checks

Reality check notifications can be set to appear at regular intervals during your gaming session. These reminders display how long you have been playing and how much you have won or lost, helping you stay aware of your activity.

Cooling-Off Period

If you feel you need a short break from gambling, you can activate a cooling-off period of 24 hours, 48 hours, 72 hours, or up to 30 days. During this time, you will not be able to log in to your account or place any bets.

Self-Exclusion

If you believe you need a longer break, you can self-exclude from Mr Bean Casino for a period of 6 months, 1 year, 2 years, 5 years, or permanently. During self-exclusion, your account will be suspended, all marketing communications will be stopped, and you will not be able to reopen your account until the exclusion period has ended. Permanent self-exclusion cannot be reversed.

To activate self-exclusion, please contact our support team at [email protected] or use the self-exclusion option in your account settings.

Account Closure

You may close your account at any time by contacting our customer support team. Any remaining balance will be returned to you via your preferred withdrawal method.

Protection of Minors

Mr Bean Casino strictly prohibits gambling by anyone under the age of 18. We verify the age and identity of all players during the registration process and may request additional documentation at any time.

If you share a device with minors, we strongly recommend using parental control software to prevent underage access to gambling websites. The following tools can help:

• Net Nanny — parental control and content filtering software
• CYBERsitter — internet filtering for families
• GamBlock — blocks access to gambling websites on your device

National Self-Exclusion: BetStop

Australia operates a National Self-Exclusion Register called BetStop, administered by the Australian Communications and Media Authority (ACMA). BetStop allows you to self-exclude from all licensed Australian online wagering services simultaneously.

You can register with BetStop at any time, free of charge, for a period of 3 months to a lifetime. Once registered, all participating operators — including Mr Bean Casino — are legally required to close your account and stop all marketing to you.

Register with BetStop here: www.betstop.gov.au
Phone: 1800 238 749 (free call, available 24/7)

Support Organisations in Australia

If you or someone you know is struggling with gambling, free and confidential help is available. We encourage all players to reach out to the following organisations:

Gambling Help Online

Gambling Help Online provides free, confidential support 24 hours a day, 7 days a week for people affected by gambling problems.

• Website: www.gamblinghelponline.org.au
• Phone: 1800 858 858 (free call, 24/7)
• Live chat available on the website

Lifeline Australia

Lifeline provides crisis support and suicide prevention services for Australians in distress.

• Website: www.lifeline.org.au
• Phone: 13 11 14 (24/7)

Beyond Blue

Beyond Blue offers support for anxiety, depression, and mental health issues, which are often linked to problem gambling.

• Website: www.beyondblue.org.au
• Phone: 1300 22 4636 (24/7)

MensLine Australia

MensLine provides telephone and online support for men dealing with emotional health and relationship issues, including gambling-related stress.

• Website: www.mensline.org.au
• Phone: 1300 78 99 78 (24/7)

Financial Counselling Australia

If gambling has caused financial difficulties, free financial counselling is available through the National Debt Helpline.

• Website: www.ndh.org.au
• Phone: 1800 007 007 (Monday to Friday, 9:30am – 4:30pm)

Tips for Gambling Responsibly

We encourage all our players to follow these guidelines to keep gambling fun and within healthy limits:

• Set a budget before you start and stick to it
• Only gamble with money you can afford to lose
• Never chase your losses
• Take regular breaks and set time limits for your sessions
• Do not gamble when you are stressed, upset, or under the influence of alcohol
• Balance gambling with other leisure activities
• Keep track of the time and money you spend gambling
• Never borrow money to gamble
• Treat gambling as entertainment, not as a source of income

Our Staff Training

All Mr Bean Casino staff members receive regular training in responsible gambling practices and problem gambling identification. Our customer support